It's important to approach self harm with care and understanding and not to be judgmental.

It can be very helpful to just be there and let them know they're not alone. But it's important to remember you may not be able to help them on your own.

Things you can try to help

There are some things you can try that may help someone feel more supported and able to get help.

DO

encourage them to speak to a GP or free listening service about self-harm
ask how they would like to be supported
let them know you are there for them
tell them about their positive qualities
try to understand their emotions and experiences, without judging them, rather than focusing on their self-harm
consider that any amount of self-harm might be a sign that they are feeling extremely distressed
let them be in control of their decisions, but get them medical attention if needed

DONT

do not try to force them to change what they're doing
do not threaten to take away their control
do not insult them, for example by saying they're attention-seeking